Shipping policy

At JUST Menswear, we aim to deliver your order safely and as quickly as possible.

Order Processing

Orders are processed after confirmation. Once your order is confirmed, it will be prepared and handed over to the courier for delivery.

Order processing may take 1–2 business days, depending on order volume and product availability.

Delivery Time

Estimated delivery time varies depending on your location:

• Cairo & Giza: 1–3 business days
• Other governorates: 3–7 business days

Delivery time may vary due to courier schedules, public holidays, weather conditions, or circumstances beyond our control.

Shipping Fees

Shipping fees are calculated based on your location and will be shown at checkout or confirmed with your order.

Shipping fees are non-refundable unless the order received is wrong or defective.

Order Confirmation

Customers must provide accurate contact and delivery details, including full name, phone number, address, and any necessary delivery notes.

Incorrect or incomplete information may cause delivery delays or failed delivery attempts.

Failed Delivery

If the courier cannot reach you or the delivery address is incorrect, your order may be returned to us. In this case, additional shipping fees may apply for reshipping.

Damaged or Wrong Items

If you receive a wrong or damaged item, please contact us within 24 hours of delivery with your order number and clear photos of the item.

Once reviewed, we will assist you with the appropriate solution according to our return and exchange policy.

Contact

For shipping questions or order updates, please contact us through our official customer support channels.

JUST Menswear — delivered with care, styled with intention.