Refund policy
At JUST Menswear, we want you to feel confident with every purchase. If your order does not meet your expectations, you may request a return or exchange within 14 days of receiving your order.
To be eligible for a return, the item must be:
- Unworn and unused
- In its original condition
- With all tags and packaging intact
- Free from stains, perfume, damage, or signs of washing
Items that show any signs of wear, alteration, washing, or damage cannot be returned or refunded.
Once we receive and inspect the returned item, we will notify you about the approval status of your refund or exchange.
Refunds will be processed using the original payment method whenever possible. Shipping fees are non-refundable unless the return is due to a wrong or defective item.
For exchanges, the requested size or item must be available in stock.
To start a return or exchange request, please contact us through our official customer support channels with your order number and clear photos of the item.
JUST Menswear reserves the right to refuse any return that does not meet the conditions above.